FAQs

Shipping & Delivery
Currently, we offer Standard and Expedited shipping through UPS. Standard shipments typically arrive in 3-5 days in the continental United States, but may take longer for international shipments. Expedited shipments typically arrive in 1-3 days in the continental United States, but may take longer for international shipments.

Tracking
Orders will be shipped within 3 to 5 business days of the item being ready to ship. Tracking information will be provided to your email address within an additional 2-4 business days.

Returns & Exchanges
Returns and exchanges will not be accepted at our AWA Studios online store.

In the unlikely event that you received a damaged order, please email us at customerservice@awastudios.com so we can do our best to make things right.

COVID Shipping Delays
Our fans and customers are incredibly important to us, which is why we believe it’s important to be transparent with you, especially during the ongoing Covid-19 global pandemic.

Unfortunately, due to this pandemic, fulfillment times may take longer than expected for a variety of reasons including new procedures to ensure the safety of warehouse and delivery workers. For this reason, we are unable to guarantee delivery dates for your orders.

While we will always strive to ship our comics to you as quickly as possible, please anticipate delays of up to two weeks.

If you have any further questions about your order, please email us at customerservice@awastudios.com.

Thank you so much for your patience and understanding.